In this episode of the Customer Strategy Podcast, I'm talking with Shreesha Ramdas who is the co-founder of Strikedeck, which is now a Medallia company and serves as Senior Vice President and General Manager. Shreesha and I talk about how companies can better achieve retention, expansion, and advocacy in their customer base by utilizing customer health scoring. Whether you are just beginning your journey with a customer health score, or you want to know how to take your customer health score to the next level, you'll find some great direction in this episode.
In this episode of the Customer Strategy Podcast, I'm talking with Shreesha Ramdas who is the co-founder of Strikedeck, which is now a Medallia company and serves as Senior Vice President and General Manager.
Shreesha and I talk about how companies can better achieve retention, expansion, and advocacy in their customer base by utilizing customer health scoring.
Whether you are just beginning your journey with a customer health score, or you want to know how to take your customer health score to the next level, you'll find some great direction in this episode.
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